Policy
Return / Replacement & Warranty Policy
Version 1 · published 8 November 2026
If you receive a damaged, defective or incorrect product, contact us with your order details and photos or a video of the issue. We will review the request and explain the applicable process. Return and replacement eligibility, reporting periods and shipping charges vary by product and brand; we will confirm the terms before you place an order.
Warranty coverage and duration vary by product, brand and manufacturer. We will confirm the applicable warranty terms for your selected product before you place an order. Manufacturer warranty conditions apply where offered.